There has been a steady rise in Manage Service Providers (MSP) who offer an all-in-one IT support to Small Businesses, especially appealing because they have to reduce workforce everywhere they can, IT is no exception. The smart business owner who stays alert to new technology is finding MSPs can deliver the same level if not better IT support than a in-house IT person at a much lower cost. For example in the markets a small business should expect to budget about $120.000 for an on-site IT person annual salary, benefits and training. That is not including the additional cost to bring in vendors and consultants to assist with any upcoming projects, the on-site person may not have the skill set to handle on their own, It is a monumental task but not so for some MSP who can draw from a pool of engineers who specializes in various areas of the IT field, plus they have the funds.
A Small business needs a large amount of capital to build its own IT department, just the cost of software, servers, computers, printers, networking equipment, and IP phones can be a huge CAPEX for a small business to start with, not to mention the annual cost of keeping the network operating at a reasonable level that doesn’t impede productivity, efficiency and customer service.
Regular upgrades of hardware and software is the life cycle of operating a business and if not done routinely an organization stands to lose a completive edge in today’s market place. Keeping the hardware and software on the latest releases and revisions of a communication network with a Manage Service Provider plan can save a company up to 50% of the cost of the in-house method. Most MSP offer a fixed price plan that includes software upgrades as well as replacing the hardware that it runs on. The benefits are the MSP will most of the time know and already have done the upgrade before the end-user knows there is an upgrade available. Small business is embracing the manage service provider model because they also the potentials that the manage services provider offer, it can help grow their business and reduce energy waste, while protecting the earth’s environment.
A Business can reduce carbon foot print by using a Manage Service Provider. Computing hardware especially servers, and, UPS that typically are found in in-house IT operation tend to use a lot of electricity. Going with a MSP, servers and UPS hardware is replaced with the MSP data center. Typically only a monitor, keyboard, mouse and thin client computer operating at very low wattage is needed at each user desk. The data center operates more energy efficiently through its distributive design to allocate its resource to more than one business at a time those fewer servers are needed because more companies share use. Find out if your MSP use “ENERGY STAR Products”.
*Here is what to generally expect form a MSP moving IT over to the cloud for a small business.
(* this are not to be interpreted as an order of procedures in moving ones company to cloud computing)
- The MSP will want to do an analysis. This requires a thoughtful site survey, reviewing phone and internet access bills and other records of expenses that have incurred in earlier purchases.
- A plan on how to implement.
- To understand the company’s business challenges and implement business-relevant technology that contributes to the company’s success.
- Interview the users, this is a great time to correct any short falls that the old IT plan may have had.
- Move all company data, application email, etc… over to the cloud in as uninterrupted to business activity as possible. Normally this is done on the time when business is closed, evenings or weekends.
- Coordinating with the internet providers and telephone companies for any changes needed with the services they provide to you. The phones and internet access will likely now run though the MSP data center and be added to your one single monthly bill.
- Setup IP phones, voicemail, email integration, Video surveillance, printers and paging
- User training
- THE latest operating system on work stations (thin client).
- Policy on contacting for service support and a clear understanding on the service response time l which will usually be approx. 30 minutes response time after you place a service call.
More information about Net Services Utility Computing can be found on the Company’s website at: http://netservices1.com/services/cloud-utility-computing…